I've gotta give the Canon Camera corporation props. I had a Canon Power Shot S230, purchased probably 6 years ago. It started having problems with distortion on the LCD a year or so ago, which manifested on the final recorded image. The distortions got worse and worse until it got so annoying that I couldn't use the camera. Since Dave bought a new camera a year ago (which I'm not fond of) I was strongly discouraged from buying myself a new camera. I guess we already had a "family" camera. So, one way around this was to see about getting mine fixed. Granted, it was only 3.2 mega pixels, but it was good enough for me for so many years, so why not keep using it?
So, when I called Canon to see about repairing it, I was told that there was an "advisory" about a faulty chip that was a known issue with my camera model. This defective chip caused distortions such as the ones I was describing. I was advised to send it in and if it was determined to be the problem then they would fix it at no charge.
Well, it wasn't really as easy as that. They sent it back to me after replacing the "optical sensor" but the problem was still there.
Here are where the props come in: I called them again and after explaining that the problem had not been resolved they told me to send it back to them again. Since the camera is a few years old, however, they were not able to get the replacement chip anymore. So, their solution was to send me a replacement: A Power Shot SD790 IS. 10 mega pixels. Image stabilizers. Great camera!
Also, I now know that Canon has a loyalty upgrade program. If you call them and tell them what model you have, they will offer you a choice of several cameras to purchase at a discounted price.
After being treated so well, you bet I'll remain a loyal Canon customer!
